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TH-Supporter Relationship Senior Coordinator at Greenpeace - ApplyBlast

TH-Supporter Relationship Senior Coordinator

Greenpeace

5 months ago

Bangkok

Hybrid

Full Time

Senior

0 applicants

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About this role

The Supporter Relationship Senior Coordinator leads Supporter Care and Telemarketing teams to drive donor retention, satisfaction, and fundraising growth in greenpeace Southeast Asia. The role involves overseeing daily operations, executing data-driven retention strategies, managing budgets, and fostering high-performing teams to maximize donor lifetime value.

Responsibilities

Lead Supporter Care and Telemarketing teams to enhance operational efficiency
Implement data-driven retention strategies to reduce donor churn
Manage budgets and forecast income for supporter relationship programs
Execute personalized stewardship activities to grow middle donor programs
Oversee tele-fundraising quality and ensure accurate financial reporting

Skills

Qualifications

Bachelor's degree in Communications, Customer Service, Public Relations, Nonprofit Management, or related field5–7 years of relevant experience in supporter care or customer relationship managementExperience managing in-house telemarketing teamsProficiency in database systems and reporting tools

About Greenpeace

greenpeace.org

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

1-10 employees

Founded

1971

View Profile

Greenpeace is an independent global environmental organization that campaigns to protect oceans, forests, climate and biodiversity through research, public advocacy and non‑violent direct action. Operating as a network of national and regional offices, it investigates and exposes harmful corporate and government practices, mobilizes grassroots support, and pushes for policy and industry change toward renewable energy and conservation. The group is funded primarily by individual supporters and independent foundations rather than corporate or government money, enabling independent campaigning. Its work combines science, legal action, media outreach and creative protests under the rallying slogan “Together we can change the world.”