The Customer Success Specialist (CSS)

Two95 International Inc.(1 year ago)

George Town, MalaysiaOnsiteFull TimeJunior$7,392 - $8,712Customer Support

About this role

Entry-level Customer Support Representative based in George Town, Penang, serving as the primary customer contact for a client's website. The role represents the client's values of responsibility, quality, and excellence and requires fluency in Mandarin and B2-level English. Shift-based hours are provided with day or evening schedules.

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Required Skills

Phone Support
Email Support
Order Processing
Payment Handling
Confidentiality
Customer Service
Active Listening
Problem Solving
Emotional Intelligence
Typing

+3 more

Qualifications

Bachelor's Degree
B2 Level English

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.