ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

The Great Experience Maker at Michaels - ApplyBlast

The Great Experience Maker

Michaels

23 days ago

3.2 on Glassdoor

Irving, Texas, United States

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Great Experience Maker responds to customer contacts through all channels regarding questions, problems and concerns. The role involves handling customer inquiries via call, email, and store escalation while providing timely follow-up and resolution information. This position also includes maintaining a working knowledge of products and providing on-the-job training to new or less knowledgeable Customer Care agents.

Responsibilities

Handle customer inquiries and escalations via phone, email, and store channels
Log calls and maintain detailed issue history and resolution records in systems
Provide timely follow-up updates and resolve customer issues efficiently

Skills

About Michaels

michaels.com

Company Size

1-10 employees

View Profile

Shop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.