Therapy Intake & Referral Specialist

The Therapy Intake & Referral Specialist coordinates the patient onboarding process, including referral processing, registration, and scheduling therapy services. This remote-eligible, hybrid role serves as the first point of contact for patients, delivering excellent customer service and supporting timely access to care. The position involves managing inbound calls and referrals while collaborating with patients, providers, and internal teams to ensure a positive therapy care experience.