Knightecgroup
This thesis project explores how AI-powered website assistants can reduce token usage, cost, and response time while maintaining task success. The role involves designing, implementing, and evaluating a tiered website assistant that uses lightweight decision models for straightforward requests and escalates complex tasks to larger language models. The research focuses on evaluating model confidence for escalation decisions and comparing the approach with LLM-only solutions.
Knightec Group is a strategic technology and product-development consultancy that helps companies turn technology into business value. They partner with clients across product strategy, service and UX design, software engineering, and digital transformation to design and build scalable digital products and services. Knightec offers end-to-end delivery from ideation and prototyping to implementation and operational scaling. Their multidisciplinary teams blend technical expertise and business strategy to accelerate innovation and measurable outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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