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Ticketing Operations Analyst - Product Ops at AXS - ApplyBlast

Ticketing Operations Analyst - Product Ops

AXS

4 hours ago

2.7 on Glassdoor

Los Angeles, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Ticketing Operations Analyst - Product Operations role coordinates cross-departmental product initiatives, ensuring effective stakeholder engagement in User Acceptance Testing and managing issue tracking with product teams. The position supports data cleansing efforts, fraud monitoring, and the triage and escalation of product issues while participating in after-hours on-call rotations as needed. This role is based in Los Angeles, CA.

Responsibilities

Coordinate cross-departmental product initiatives and stakeholder engagement
Manage issue tracking and escalate product bugs to development teams
Support data cleansing efforts and monitor fraud activities

Skills

Qualifications

BA/BS Degree in Computer Science, Business Administration, or Marketing

About AXS

axs.com

Headquarters

Los Angeles, California, United States

Company Size

201-500 employees

Founded

2011

View Profile

AXS is a ticketing and event-technology company that provides online and mobile ticket sales, access-control systems, and event-management tools for venues, promoters, and fans. Its platform includes digital ticketing (AXS Mobile ID), analytics and marketing tools, and an official resale marketplace to help venues boost revenue while keeping entry secure and paperless. AXS partners with arenas, theaters, and promoters to power ticket distribution, on-site entry, and fan engagement.