Kenect
The Tier 1 Customer Support Specialist at Kenect serves as the first point of contact for customers, providing basic technical assistance via email, phone, and text. The role involves troubleshooting software issues, handling account and billing inquiries, and escalating more complex problems to Tier 2 support while maintaining detailed records of all interactions.
Kenect powers dealerships with AI-driven tools to boost sales, service, and reputation. Engage customers through texting, reviews, payments, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kenect.
Kenect didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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