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Tier 1 Forum & Support 2026 at DotCom Consultancy Ltd. - ApplyBlast

Tier 1 Forum & Support 2026

DotCom Consultancy Ltd.

3 months ago

Remote

Part Time

Junior

0 applicants

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About this role

DotCom Consultancy Ltd is seeking an entry-level Tier 1 Forum & Support team member to manage high-volume moderation and support tasks for their digital community platform. This role involves reviewing content, handling user reports, removing spam, and organizing forum structures while adhering to strict community guidelines. The position requires working remotely between midnight and 4am UK time, four hours a day, seven days a week.

Responsibilities

Review and moderate thread queues to enforce community guidelines
Handle Tier 1 user reports and escalate complex cases
Identify and remove spam using moderation tools and manual review
Organize forum structure by moving threads into appropriate sections
Respond to support tickets using established processes and templates

Skills

About DotCom Consultancy Ltd.

dotcomconsultancy.com

Headquarters

Milton Keynes, England, United Kingdom

DotCom Consultancy Ltd. (DCC) is a digital platform developer and publisher founded in 2006, specialising in building and operating high-impact digital communities at global scale. Their flagship platform, BlackHat World®, is one of the world's largest SEO and digital marketing forums, serving over 6 million users annually. DCC also provides platform development, community operations, marketplace innovation, and digital publishing services.