Signant Health
Signant Health is seeking a Tier 1 Help Desk Agent to serve as the first point of contact for users interacting with AI-driven support systems in the context of clinical trial products. The role involves providing technical assistance, troubleshooting issues, and ensuring seamless operations for the company's systems and applications. This position requires strong problem-solving skills, empathy, and the ability to work effectively in a fast-paced, dynamic environment.
Headquarters
Blue Bell, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
2000
Signant Health is a clinical trial technology and services company that helps sponsors and CROs capture high-quality trial data and improve participant experience. Its offerings include electronic clinical outcome assessments (eCOA), eConsent, eSource, patient engagement tools, analytics, and managed services to support trial operations across therapeutic areas. Signant emphasizes usability, regulatory compliance, and data integrity to accelerate study timelines and ensure reliable evidence. Global biopharma organizations rely on its integrated platform and domain expertise for end-to-end clinical data capture and support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Signant Health.