Securityhunter
The Tier 1 Helpdesk Technician serves as the first point of contact for federal facility customers, handling service requests and fault notifications across video surveillance, intrusion detection, and physical access control systems. The role involves receiving, documenting, triaging, and dispatching service events, performing remote diagnostics, and coordinating parts and field technician support to ensure timely resolution.
Headquarters
Baltimore, Maryland, United States
Company Size
11-50 employees
Founded
1988
Securityhunter, Inc., designs, manufactures, installs, and maintains mission critical electronic and information security systems for federal.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Securityhunter.
3% above the average for this role