distro.com
The Tier 1 Support Technician serves as the first line of technical support, handling user interactions, system access management, and initial troubleshooting for common technical issues. This entry-level role focuses on providing timely assistance, maintaining accurate documentation, and escalating incidents as needed to ensure seamless operations. The ideal candidate is customer-focused with strong communication skills and a passion for helping others resolve technical problems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for distro.com.
distro.com didn’t post a salary, so this is our estimate from similar listings.