ValidaTek
The Tier 2 Helpdesk Lead CAB Manager at ValidaTek will oversee day-to-day help desk operations for a large DoD IT infrastructure program, ensuring efficient ticket resolution and high customer service standards. The role serves as the primary liaison between the help desk and leadership, focusing on process optimization, team performance, and effective communication with stakeholders.
\[ Initializing \] ↓ ValidaTek · Mission Ready [](https://www.validatek.com/) - [Open Roles](https://recruiting.ultipro.com/VAL1016VALTI/JobBoard/91b430a3-4304-4221-ae95-46846cb92020) - [Contact Us](https://www.validatek.com/contact/) Menu ///// - Video Player 00:00 00:00 | 00:14 [Use Up/Down Arrow keys to increase or decrease volume. ](javascript:void\(0\);) Federal AI Governance & IT Modernization # Responsible AI. Built right. Deployed at mission speed. Federal AI Governance & IT Modernization /////// Trusted by Federal Agencies for Over 20 Years USCIS U.S. Air Force U.S. Army Department of State Department of Homeland Security U.S. Marine Corps U.S. Navy Defense Information Systems Agency US Coast Guard USCIS U.S. Air Force U.S. Army Department of State Department of Homeland Security U.S. Marine Corps U.S. Navy Defense Information Systems Agency US Coast Guard USCIS U.S. Air Force U.S. Army Department of State Department of Homeland Security U.S. Marine Corps U.S. Navy Defense Information Systems Agency US Coast Guard How It Works ## Four Solutions. Zero Shortcuts. ValidaTek deploys responsible AI governance, solutioning approaches, and mission-critical technology fast because every requirement, every system, and every outcome is confirmed before it reaches your mission environment. [See ValidaTek’s Solutions](/solutions/) [ Orchestrate ### vConductor Coordinate and manage complex networks of AI agents
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ValidaTek.
ValidaTek didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role
Tier II Helpdesk Lead Central Area Business (CAB) Manager for Tech Control
Competitive Range Solutions Llc
Helpdesk Manager
Digital Consultants LLC
Infrastructure Operations Manager
A Square Group
Tier 2 Helpdesk Specialist
SMS Data Products Group, Inc.
Senior Tier 2 Helpdesk Specialist
JCS Solutions LLC
Sr. Tier 2 Helpdesk Specialist
Leidos