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© All Rights Reserved. ApplyBlast.com
Magna5
The Tier 2 Systems Engineer handles escalated support tickets and complex technical issues for clients, troubleshooting beyond standard PC support to include servers, network devices, and cloud systems. This role requires owning tickets until resolution, collaborating with team members, and escalating critical incidents to Tier 3 when necessary. The position involves working in a fast-paced managed services environment while providing high-quality customer service and maintaining detailed documentation.
Empower your in-house IT staff with collaborative IT support and co-managed IT services from Magna5. Get excellent managed IT services near you.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Magna5.
Magna5 didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role