Tier 2 Technical Support Engineer
NeuroFlow
About this role
A Tier 2 Technical Support Engineer at NeuroFlow resolves escalated technical issues by investigating application errors, analyzing logs, and working with end users and engineering teams. The role focuses on diagnosing and resolving complex issues in a Windows-based web application environment.
Skills
Qualifications
About NeuroFlow
neuroflow.comNeuroFlow is a behavioral health technology company that provides a digital platform for mental health screening, care management, patient engagement, and outcomes tracking. Its software is used by healthcare providers, health systems, and insurers to support measurement-based behavioral health care.
Recent company news
The Business JournalsPhiladelphia's NeuroFlow expands behavioral health integration with insurers and hospital systems
Dec 23, 2025
ChristianaCare NewsChristianaCare and NeuroFlow Partner to Broaden Access to Maternal Mental Health Care with Technology-based Support Program
Jul 24, 2025
Memorial Care Innovation FundConcord Health Partners Portfolio Companies NeuroFlow and Iris TeleHealth Complete Acquisitions to Enhance Leading Behavioral Health Capabilities
Nov 2, 2025
MobiHealthNewsChristianaCare, NeuroFlow partner for maternal mental health support
Jul 24, 2025
Fierce HealthcareNeuroFlow teams up with ChristianaCare on maternal mental health screenings
Jul 25, 2025
About NeuroFlow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NeuroFlow.
Salary
$154k – $220k
per year