NGEN LLC
The Tier 2 Technician resolves complex technical issues beyond Tier 1 support, providing advanced troubleshooting for hardware and software systems. This full-time, on-site role requires strong critical thinking and a deep understanding of system architecture to ensure timely resolution of technical issues impacting end-users and business operations. The position involves participating in on-call rotations to maintain operational continuity.
Headquarters
Lanham, Maryland, United States
Company Size
51-200 employees
Founded
1992
NGEN specializes in Managed IT Services, Cyber Security & Many other IT Services. Outsource all your IT Services to us
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NGEN LLC.
11% below the average for this role
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