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netappinc.com
The role involves providing Tier‑1 and Tier‑2 technical support via email and chat to global customers of Spot by NetApp, troubleshooting cloud‑related issues, and training users on the platform. The engineer will act as a trusted advisor, collaborating with R&D, sales, and customer success teams to resolve incidents and improve the customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for netappinc.com.
netappinc.com didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role