FA
This role provides Tier 2/3 technical support for packet core network solutions, focusing on diagnosing and resolving network faults, performance issues, and service disruptions. The position involves managing escalations, collaborating with engineering teams, and serving as a primary technical point of contact for customers in regions including APAC, India, MEA, Europe, and NAM. The role requires maintaining detailed records of issues and resolutions while ensuring prompt service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FA.
Care Expert / SME – Packet Core
oraclecloudinfrastructure
Care Expert / SME – Packet Core
oraclecloudinfrastructure
Care Expert / SME – Packet Core
oraclecloudinfrastructure
Care Expert / SME – Packet Core
oraclecloudinfrastructure
Packet Core Integration
CONFISA INTERNATIONAL GROUP
Packet Core Design
CONFISA INTERNATIONAL GROUP