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© All Rights Reserved. ApplyBlast.com
StarTouch
The Tier I Support Technician provides phone-based technical support to customers, troubleshooting networking issues and escalating unresolved problems to Tier II or field technicians. The role requires 1-2 years of technical support experience, knowledge of LAN/WAN/WLAN, networking protocols, and Cisco devices, along with strong communication and organizational skills.
Company Size
1-10 employees
StarTouch Inc. is a telecommunications connectivity provider offering fiber and wireless network services, including Metro Ethernet, MPLS, IP connectivity, and carrier transport, to enterprise, government, and carrier customers. It operates a private hybrid microwave and fiber-optic network with hundreds of towers, delivering wholesale and retail broadband across Washington, Oregon, Idaho, California, and Nevada. StarTouch is a wholly owned subsidiary of Declaration Networks Group, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for StarTouch.
StarTouch didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role