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© All Rights Reserved. ApplyBlast.com
General Dynamics Information Technology
The Tier II Desktop Supervisor leads Tier 2 service desk and end-user support activities within a complex enterprise IT environment, coordinating daily ticket operations and providing technical escalation support. This role oversees hardware asset lifecycle management in ServiceNow and the CMDB, ensuring accurate inventory tracking and device deployment. The position serves as an operational point of contact for field support, special events, and high-priority users while maintaining reliable IT services through hands-on troubleshooting and team guidance.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
