Imagine Believe Realize, LLC
The Tier II Help Desk Analyst provides advanced technical support and serves as the central point of contact for IT-related inquiries and endpoint management. This role involves troubleshooting complex software, hardware, and network issues while managing Unified Communications, mobile devices, and asset management. The position requires maintaining system compliance, developing ServiceNow workflows, and supporting Microsoft 365 applications to ensure seamless IT operations.
Headquarters
Rockledge, Florida, United States
Company Size
51-200 employees
Founded
2007
IBR provides intelligent systems and software solutions across the United States, helping public and private sector organizations modernize and streamline operations. The company focuses on custom software, systems integration, and data-driven automation to support mission‑critical workflows. IBR delivers end‑to‑end services from solution design and deployment to ongoing lifecycle support, enabling agencies and businesses to improve efficiency, reliability, and decision‑making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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