North State Stone
The Tier II Remote Support Technician provides mid-level remote technical support to J6 users, independently resolving software and hardware issues via remote access tools while ensuring SLA compliance. This role involves coordinating escalations to deskside technicians, supporting classified access troubleshooting, and maintaining detailed records in ServiceNow. The position requires applying systems analysis techniques to deliver innovative solutions that enable customers to adapt to dynamic environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North State Stone.
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