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© All Rights Reserved. ApplyBlast.com
State of Connecticut
The Tier One Support Analyst provides technical assistance to internal and external customers in a high‑volume call‑center environment, handling hardware, software, and connectivity issues. The role involves troubleshooting, ticket management, and escalating complex problems to second‑tier support while delivering strong customer service.
Headquarters
Hartford, Connecticut, United States
Company Size
10001+ employees
Founded
1788
CT.gov is Connecticut’s official state website and centralized portal for government information, services, and resources. It gives residents, businesses, and visitors access to agency pages, news, forms, online transactions (licenses, permits, payments), and public records. The site also provides directories, program guidance, emergency alerts, and contact information to help users find and interact with state services. Designed for accessibility and mobile use, CT.gov aims to simplify and streamline interactions with Connecticut state government.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for State of Connecticut.
33% below the average for this role