Title Operations Customer Specialist

The Title Operations Customer Specialist provides superior customer service to Hilton Grand Vacations members and owners, serving as the primary point of contact for title servicing requests such as foreclosure updates, ownership transfers, and reinstatements. This role involves managing high call volumes, coordinating status updates, and ensuring accurate information is communicated throughout the title change process. The specialist also handles inbound and outbound calls, processes fees, and maintains detailed records in internal systems.