oracle-cloud.com
The TOC Customer Service Representative provides essential support to the 24/7 Transportation Operations Center by assisting drivers, stores, and field teams with delivery, travel, and operational inquiries via phone, SMS, email, and chat. This role focuses on resolving issues promptly, documenting cases in ServiceNow, and collaborating with teams to ensure seamless 24/7 operations. The position requires strong communication skills and the ability to manage multiple cases in a fast-paced environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oracle-cloud.com.
oracle-cloud.com didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role