Tour Guide (Portuguese & Spanish-speaking) - Top of the Rock Rockefeller
SPS-North America(12 days ago)
About this role
A Tour Guide at Top of the Rock welcomes and escorts visitors through the Rockefeller Center Observation Deck, representing an iconic New York City attraction. The role is focused on delivering exceptional guest experiences as the primary point of contact onsite, working varied shifts including early mornings, evenings, weekends, and holidays.
Required Skills
- Greeting
- Guiding
- Registration
- Communication
- Punctuality
- Group Leadership
- Memorization
- Guest Service
- Spanish
- Portuguese
+3 more
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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