TPA Customer Operations Administrator

The TPA Customer Operations Administrator manages operations for commercial customers' claims and operating accounts, ensuring accurate tracking and data entry of premium payments, claim funding, and Stop Loss reimbursements within the VBA claims system. This role oversees customer fund balances, audits commercial customer invoices, and serves as a vital operations liaison for internal teams and commercial customers. The position requires an Associate's degree in Accounting, Finance, or Business Administration, along with 2+ years of experience in billing, insurance financial operations, or third-party administration.