HCL Group
A Track Lead in Support & Operations manages L3 application support for Linux and Windows platforms, focusing on troubleshooting complex middleware issues and ensuring high-quality service delivery. The role involves optimizing operational systems using technologies like WebLogic and WebSphere, leading project teams, and driving continuous improvement to meet client SLAs. Responsibilities include deploying web applications via CI/CD tools, performing root cause analysis, and providing on-call support for production environments.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role