Track Lead - Symantec Email Security, Endpoint Security

The Track Lead for Support & Operations serves as an L3 Security Engineer responsible for managing EDR solution operations, ensuring platform health, and enforcing security policies across multiple endpoints. This role involves leading teams to optimize Symantec Endpoint Protection systems, troubleshooting connectivity and agent issues, and collaborating with global security teams to resolve complex incidents. The position focuses on continuous improvement, client SLA adherence, and implementing tailored security solutions using various EDR platforms.