Trainer - Contact Center ( Bilingual - English/ Arabic )

Philip Morris International(1 year ago)

Dubai, United Arab EmiratesOnsiteFull TimeMedior$59,711 - $81,383 (estimated)Learning and Development

About this role

A Trainer I (Bilingual English/Arabic) at Concentrix supports contact center programs by ensuring workforce readiness and maintaining trainer certification. The role contributes to curriculum development and program evaluation to uphold client standards and quality.

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Required Skills

Training Delivery
Facilitation
Coaching
Curriculum Design
Program Evaluation
Communication
Microsoft Office
Time Management
Detail Orientation
Bilingual Arabic

Qualifications

Bachelor's Degree
Trainer Certification (101/102)
Bilingual English/Arabic (English B2+)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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