Trainer II
CNX
About this role
A Trainer II at Concentrix is a mid-level learning professional who supports client programs by ensuring agents are prepared for production through structured training programs. The role requires maintaining trainer certification and contributing to curriculum quality and continuous learning. It focuses on enabling workforce readiness for client-specific products and processes.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$57k – $78k
per year