Mudpuppy
The Training & Quality Assurance Specialist develops training documentation, delivers classroom instruction, and conducts quality assurance evaluations for the Customer Services Division. This role involves identifying performance gaps, collaborating with supervisors to create coaching plans, and monitoring employee competency through scheduled audits. Additionally, the specialist provides division-wide refresher training on updated procedures and analyzes data to assess process accuracy.
Our toys are non-digital, educational, and environmentally friendly. In addition to a large selection of jigsaw puzzles for all ages, Mudpuppy creates award-winning children's toys, puzzles, and games that promote screen-free creative play and engage a child's imagination and education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mudpuppy.
14% below the average for this role