Training Analyst
selectvoicecom
About this role
A Training Analyst at SVC focuses on employee performance and development, ensuring training initiatives align with company goals. This role enhances employee efficiency, optimizes processes, and improves customer interactions through training, coaching, and performance monitoring.
Skills
Qualifications
About selectvoicecom
selectvoicecom.comSelect VoiceCom is a Philippines-based call center and outsourcing partner that helps businesses improve operations and reduce costs through offshore contact center services. They provide omnichannel customer support—phone, email, chat—and back-office/business process outsourcing with flexible staffing models (dedicated or shared teams) tailored to client needs. The company emphasizes scalable delivery, quality assurance, and cost-effective support for sales, technical support, customer care, and administrative processing. Select VoiceCom positions itself as a trusted outsourcing provider for businesses looking to offload contact center functions while maintaining service quality and compliance.
About selectvoicecom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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