kempinski
The Training and Quality Manager is responsible for developing and implementing annual training plans, delivering orientation and skills training, and coaching departmental trainers. The role involves coordinating internal quality audits, analyzing guest feedback, and leading quality improvement initiatives to enhance the guest experience. This position requires managing training budgets, monitoring learning outcomes, and ensuring compliance with brand standards.
Kempinski Hotels is a heritage European luxury hotel group (founded in 1897) operating a global portfolio of five‑star city hotels, resort properties and historic landmarks. The brand emphasizes refined service, fine dining, spas and bespoke meetings & events offerings designed for leisure and business travelers seeking upscale experiences. Guests are encouraged to book direct for best rates and benefits and can join the Kempinski DISCOVERY loyalty program for personalized perks and privileges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for kempinski.
kempinski didn’t post a salary, so this is our estimate from similar listings.
45% below the average for this role
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