Training & Development Manager
Deliveroo(22 days ago)
About this role
The Training & Development Manager at Deliveroo leads the design and delivery of scalable training programs for global customer care teams, aimed at improving performance and customer satisfaction. The role involves partnering with cross-functional teams, leveraging technology, and managing a team of learning specialists to foster continuous development in a fast-paced environment.
Required Skills
- Instructional Design
- E Learning
- LMS
- Blended Learning
- Training Delivery
- Change Management
- Stakeholder Management
- Data Analysis
- AI
- Facilitation
About Deliveroo
deliveroo.co.ukDeliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.
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