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Training Generalist (Collections) at AllianceOne - ApplyBlast

Training Generalist (Collections)

AllianceOne

3 months ago

2.9 on Glassdoor

Maumee, OH

Hybrid

Full Time

Junior

0 applicants

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About this role

As a Training Generalist for Collections at AllianceOne, you will design and facilitate training programs to enhance employee competencies in account collection and debt resolution. Your role involves creating instructional materials, delivering group and individual sessions, and evaluating training effectiveness to align workforce skills with corporate objectives. You will partner with managers to identify development needs and ensure all training records remain current within organizational systems.

Responsibilities

Design and deliver structured training sessions for new and existing employees
Create and update training manuals to support articling and retention goals
Evaluate employee competencies to identify areas requiring professional development
Analyze feedback data to refine training programs and measure learning outcomes
Coordinate training schedules and resources to ensure seamless program delivery