Training Instructor

About this role

Responsibilities

• Designs, implements, and conducts corporate training with an emphasis on revenue cycle complex claims education for new and existing employees.
• Utilizes adult learning principles to explain and demonstrate jobs and tasks to be performed.
• Collaborates with departmental leadership to determine training objectives, content, and materials to create engaging, effective, scalable training programs.
• Designs Revenue Services educational materials such as manuals, job aids, videos, e-learning practice modules, and assessments with an emphasis on critical thinking and activities that mirror the desired learning outcomes.
• Facilitates and delivers instruction for complex information to a variety of audiences using appropriate modalities including classroom, virtual, 1:1 setting or e-learning based on learning objectives.