Training Program Manager

Tarro(1 month ago)

Dumaguete, PhilippinesOnsiteFull TimeManager$105,227 - $138,690 (estimated)Agent Training

About this role

The Training Program Manager at Wonders Corporation is responsible for leading the design, execution, and ongoing improvement of new hire and upskilling training programs for the VP Operations. This role involves managing the entire training lifecycle, ensuring content is current and engaging, applying instructional design principles, and collaborating with cross-functional teams to align training with business outcomes. Additionally, the manager will oversee a team of mentors, analyze training performance metrics, and advocate for the use of learning technologies and AI tools to enhance training effectiveness.

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Required Skills

Training Management
Instructional Design
Learning Technologies
Program Management
Adult Learning Principles
Performance Metrics
Communication Skills
Organization Skills
Stakeholder Management
Team Leadership

+5 more

Qualifications

Preferred certifications: ATD, CLDP, or Kirkpatrick certification

About Tarro

www.tarro.com

Tarro is a technology-driven solution designed to enhance restaurant operations, focusing on streamlining phone ordering, delivery, and marketing efforts. Utilizing a combination of AI and human resources, Tarro enables restaurants to improve efficiency and profitability by reducing wait times, increasing order accuracy, and lowering labor costs. With a strong emphasis on empowering restaurant owners, Tarro serves over 3,000 establishments, helping them achieve significant revenue growth and operational ease without additional staffing burdens. The platform stands out for its commitment to providing tailored solutions that fit the unique needs of diverse restaurant types.