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Training Specialist at Diligent Corporation - ApplyBlast

Training Specialist

Diligent Corporation

3 months ago

2.9 on Glassdoor

Guadalajara, Jalisco, Mexico

Hybrid

Full Time

Junior

0 applicants

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About this role

We are seeking a Training Specialist I to deliver high-quality initial and ongoing training for Diligent's SaaS products, ensuring a superior customer experience and driving product adoption. This role involves facilitating virtual and in-person sessions, creating engaging learning content and videos, and fostering a customer-centric culture across various levels of user engagement.

Responsibilities

Deliver engaging training sessions to drive product adoption and high customer satisfaction scores
Facilitate individual, group, webinar, and in-person training sessions with professionalism
Create training resources and learning content using professional tools like iSpring
Develop clear customer-facing training videos to support product education
Accurately log all training activities in internal systems for reporting and tracking

Skills

About Diligent Corporation

diligent.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Diligent is the leading AI-powered GRC (Governance, Risk, and Compliance) platform, providing a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk, elevate governance, and manage compliance. Its unified Diligent One Platform spans board management, entity and secretarial management, enterprise risk management, IT and cyber risk, compliance, internal audit, and analytics. Organizations worldwide use Diligent to streamline governance operations, automate compliance workflows, and leverage AI-driven insights for smarter decision-making.