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Training Support Analyst at State of Florida Department of Management Services - ApplyBlast

Training Support Analyst

State of Florida Department of Management Services

4 days ago

Tallahassee, Florida, United States

Onsite

Full Time

Medior

1 applicant

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About this role

The Training Support Analyst role focuses on improving eProcurement system utilization by designing and delivering training materials and sessions for agency customers and vendors. This position involves facilitating cross-functional process improvement teams, conducting technical research and analysis, and driving change management initiatives to support the integration of MFMP with Florida PALM. The role requires strong skills in training development, stakeholder engagement, and process re-engineering to enhance customer adoption and satisfaction.

Responsibilities

Design and deliver training materials and sessions for eProcurement system utilization
Conduct technical research and analysis using reporting modules to support agencies
Facilitate process improvement teams to integrate eProcurement with Florida PALM