Transcript Specialist I

The Transcript Specialist I supports Georgia’s HOPE Scholarship and Grant programs by managing high school and postsecondary transcript processes, evaluating academic eligibility, and providing technical support. This role serves as a primary point of contact for institutions, resolving data discrepancies and ensuring accurate processing through systems like STARS and CHECS. The position requires strong customer service skills and proficiency in Microsoft Office to maintain data integrity and assist stakeholders.