Transformation Business Analyst

SoFi(14 days ago)

RemoteFull TimeMedior$100,855 - $133,702 (estimated)Operations

About this role

An Operations Transformation Business Analyst at SoFi drives the company’s digital servicing strategy by evaluating and redesigning operational processes to enable automation, self-service, and scalable workflows. The role focuses on improving member experience and operational efficiency through analysis, solution design, and cross-functional execution.

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Required Skills

Process Analysis
Requirements Gathering
Data Analysis
Process Mapping
Workflow Design
Change Management
Project Management
Stakeholder Management
Vendor Management
Business Case

Qualifications

Bachelor's Degree in Business Administration
Master's Degree or MBA
Lean Six Sigma

About SoFi

sofi.com

Welcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.