Transformation Director

Kraken (6 months ago)

HybridFull TimeSenior$128,744 - $173,311 (estimated)Professional Services

About this role

This role leads end-to-end client implementation programs for Kraken’s energy platform in the Australian market, using a Build-Operate-Transfer methodology to transform technology, operations, and culture. The position owns executive-level client relationships, ensures programs deliver measurable business value, and establishes sustainable governance models post-implementation. It sits at the intersection of technology and energy, driving complex utility transformations while reinforcing Kraken’s ways of working and culture.

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Required Skills

Program Management
Stakeholder Management
Change Management
Business Transformation
Client Relationship Management
C Suite Engagement
Governance Design
Risk Management
Strategic Planning
Problem Solving

+7 more

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.