Transformation Director
Manulife(22 days ago)
About this role
The Transformation Director, Operations will lead the operational delivery of a multi-year Individual Health & Dental Transformation to implement the Canada Health Platform for Affinity. The role is accountable for end-to-end delivery of Operations workstreams across Affinity and Group Benefits, partnering with cross-functional teams and senior leadership to drive a unified customer experience.
Required Skills
- Operational Leadership
- Process Innovation
- Stakeholder Management
- Change Management
- Strategic Thinking
- Risk Management
- Customer Experience
- Lean SixSigma
- Agile Delivery
- Jira
+5 more
Qualifications
- Bachelor's Degree
- MBA Preferred
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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