americanexpress
This role involves providing world-class service in a high-volume inbound call center environment, consulting with Card Members to understand their travel needs and deliver personalized travel solutions. The position focuses on curating seamless travel experiences for Premium Card Members through expert travel planning and booking services while uncovering sales opportunities. It requires strong communication skills, geography knowledge, and the ability to adapt to various customer situations and digital tools.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1850
American Express (Amex) is a global financial services company that issues charge and credit cards and provides banking and payments solutions. It offers cardmember rewards and travel benefits, gift cards, personal savings accounts, business services, merchant solutions, and insurance products. Amex is known for premium customer service, rich membership benefits (points, travel perks, and protections), and tools for expense management and fraud prevention. Consumers and businesses choose American Express for its rewards-driven products, travel-focused perks, and integrated digital and merchant acceptance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for americanexpress.