Travel Support Specialist | Remote

Destination Knot(1 month ago)

RemoteFull TimeJunior$35,618 - $48,492 (estimated)Customer Support

About this role

The Travel Support Specialist provides remote assistance to clients of a travel company, helping ensure smooth experiences before and after bookings. The role focuses on handling inquiries, confirming reservations, and resolving travel-related concerns in a fast-paced virtual environment. It is suitable for individuals passionate about travel and customer care who are comfortable working independently from home. Training, mentorship, and optional travel agent certification are provided.

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Required Skills

Customer Support
Client Communication
Travel Booking
Issue Troubleshooting
Reservation Management
Supplier Systems
Policy Knowledge
CRM Systems
Email Support
Phone Support

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About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.