Expedia Group
The Traveler Service Associate, Escalations leads the resolution of high‑profile service issues and priority escalations for real‑time customer interactions via phone or chat. The role involves researching, analyzing, and resolving cases, communicating with customers and internal teams, and providing reporting and recommendations to prevent future issues.
Expedia Group is your gateway to the world of travel through trusted brands, leading technology, and a global marketplace connecting travelers, partners, and experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Expedia Group.
Expedia Group didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role