Treasury Solutions Client Advocate I

The Client Advocate I is responsible for servicing incoming inquiries for Treasury Solutions' clients by handling calls, emails, chats, and other communication channels to resolve issues and provide accurate responses. This role focuses on delivering exceptional customer service, taking ownership of unresolved problems, and escalating matters as needed to ensure a positive client experience. The position requires adherence to federal and state regulations, including anti-money laundering guidelines, while maintaining compliance with BankUnited's policies.