Triage and Support Officer (Bank)

The Triage and Support Officer serves as the first point of contact for clients enrolled in the NHS Diabetes Prevention Programme, providing exceptional customer service to help individuals get enrolled and make long-term behavioural changes. This fully remote role involves managing client referrals, inputting data accurately, and collaborating with the NDPP team to meet targets. The position focuses on empowering participants to improve their health outcomes while maintaining high standards of clinical and information governance.