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Triage RN, Nurse Navigator at Pager Health - ApplyBlast

Triage RN, Nurse Navigator

Pager Health

4 months ago

4.0 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Pager Health is seeking a full‑time, remote Registered Nurse based in Puerto Rico to work in its Command Center, providing virtual triage and patient navigation services. The role involves communicating with patients via phone, messaging, video or email, following clinical protocols, coordinating care orders, and supporting technology initiatives to improve the telemedicine experience.

Responsibilities

Provide virtual patient triage via phone, messaging, and video
Document patient interactions in the EMR and coordinate care orders
Troubleshoot technology and ensure seamless call center experience

Skills

Qualifications

Associate's Degree in Nursing (ADN)Active unencumbered RN license in Puerto Rico

About Pager Health

pagerhealth.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2014

View Profile

Pager Health is an AI-powered connected healthcare platform that combines generative AI, personalized care navigation, and human clinical support to deliver high‑engagement experiences for enterprise health customers. Its solutions guide patients across the care journey—helping with digital front‑door navigation, virtual triage, care coordination, and follow‑up—to improve access, adherence, and outcomes. The company emphasizes human‑in‑the‑loop workflows, analytics, and integrations with enterprise systems to scale personalized patient journeys and reduce friction across care.