Trust & Risk Agent (German Speaking)
Whatnot
About this role
The Trust & Risk Agent (German Speaking) at Whatnot is responsible for providing front-line support to German users facing trust and safety issues on the platform. Key responsibilities include handling escalated customer inquiries via email, conducting investigations into complex cases, and collaborating with various departments to resolve issues while ensuring high levels of customer satisfaction. The role also requires monitoring operational performance and utilizing data to inform decision-making in a fast-paced e-commerce environment.
Skills
Qualifications
About Whatnot
whatnot.comWhatnot is an innovative live shopping marketplace that enables users to shop, sell, and connect over their favorite collectibles and items. With over 250 categories ranging from sneakers and electronics to fashion and Pokémon cards, Whatnot creates a vibrant community for enthusiasts and collectors alike. The platform combines live auction features with a user-friendly interface, making it easy for individuals to participate in the thriving resale market. Join Whatnot today to explore unique products and connect with like-minded individuals.
Recent company news
Crunchbase NewsWhatnot Lands $225M Series F, More Than Doubles Valuation to $11.5B Since January
Oct 28, 2025
The New York TimesWhatnot Raises $225 Million as Investors Bet on Livestream Shopping
Oct 28, 2025
Modern RetailFrom lollipops to lobsters, Whatnot pushes further into selling food via livestream shopping
1 week ago
University of MontanaUM Business College to Host Co-Founder of Whatnot for Lecture
1 month ago
Fast CompanyWhatnot’s CEO on the rise of live shopping
Dec 6, 2025
About Whatnot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Whatnot.
Salary
$35k – $43k
per year
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